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[2007-03-13] SOA is SOL without BPM
Being in marketing, it's particularly fascinating how the perspectives of customers and vendors evolve on "the latest thing".
[2007-03-06] Configuration Management Guru?
I am surprised that this passage from section 8.9.1 of the ITIL v2 Change Management chapter (Service Support volume) never leaped out at me before:
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