[2007-08-21] IT - The Machine Has No Soul The reason the human will always be required at some relevant level in the implementation and use of computing technologies is pretty simple - the computer can execute a codified series of events much faster and more consistent than any human, but it can't write a song.
[2007-08-07] Better IT Management for Banks Points to EDM The McKinsey Quarterly just published Better IT management for banks (subscription required). A nice little summary of some research into the IT operations of banks around the world.
